Fayetteville
Protecting you, your family & business
At the Insurance Service Center we have an unyielding commitment to customer service. Since opening the doors of our office in 1975, ISC has become synonymous with quality products, treating our customers with the utmost care and respect, and a knowledgeable, well-trained staff. All of our agents are ready to help you with your insurance needs, whether its personal or business.
Our Core Values
Our core values exemplify the honesty, integrity and hard-work central to our philosophy and lie as the foundation of the ISC’s success and growth.
- We believe quality service is essential to the success of our agency. Customer satisfaction is foremost in our consideration. To this end, we portray professionalism, dependability and integrity.
- We consistently serve our customers with the utmost attention. We are courteous, respectful and understanding while servicing current customers and soliciting new business. We believe superior and unique service attracts and retains customers.
- We believe that employees who embrace teamwork, share responsibility and support each other help to provide the best service for our customer base. We promote teamwork and initiative.
- We build strong relationships with our insurance carriers’ underwriting departments in order to effectively meet our customers’ needs. We stay informed of company procedures and changes within the insurance industry.
Our main office, conveniently located on Raeford Road near The All-American Expressway, allows us to service many families and businesses in the Fayetteville area. We’re always happy to help new customers! Simply fill out the form below to contact our Fayetteville office, or call us directly at (910) 323-3045. We look forward to hearing from you!
Our Executive Team
John L. Canady
President
910.401.9199
Email John L.
David B. Canady, CIC
Vice President
910.401.9200
Email David
J. Milani Richards, CIC,CISR
Operations Manager
910.401.9180
Email Milani
Yasmin Mejias
Executive Assistant
910.401.9170
Email Yasmin
Brenda Cashwell
Bookkeeper
910.401.9220
Email Brenda
Ashlin Dark, CISR
Director of Commercial Lines
919.799.9569
Email Ashlin
Personal Lines Service Team
Janet Inman
Billing & Cancellations Specialist
910.401.9238
Email Janet
Crystal Lewis
Personal Account Manager
(910) 401-9213
Email Crystal
Savandary Cooper
Personal Account Manager
910.500.6707
Email Sandy
Mariela Sanchez
Personal Account Manager
910.401.9226
Email Mariela
Trisha Cotton
Personal Account Manager
910.401.9164
Email Trisha
Carolina Mejias
Personal Account Manager
910.401.9193
Email Carolina
Ryan Barris
Personal Account Manager
910.401.9242
Email Ryan
Pam Richards, CISR
Personal Account Manager
910.401.9168
Email Pam
Brandi Lattimore
Personal Account Manager
910.401.9248
Email Brandi
Caroline Longfellow
Personal Account Manager
910.401.9204
Email Caroline
Katherine Rensch
Personal Account Manager
472.248.6086
Email Katherine
Business Lines Insurance Team
Jessica Chabo
Commercial Account Manager
910.401.9197
Email Jessica
Jessica Hilburn
Commercial Account Manager
910.401.9190
Email Jessica
Otara Mills
Commercial Account Manager
910.401.9177
Email OT
Agents
Stephanie Foley, CISR
Marketing Agent
910.401.9191
910.977.7109 [mobile]
Email Stephanie
David M. Barnes
Agent
910.401.9185 [Mobile]
Email David
John McAllister
Agent
910.401.9224
910.286.7802 [mobile]
Email John